Office manager Karen Paquette brings strong professionalism and positivity to Garden Terrace

Garden Terrace 2017 Inspired Leadership Award recipient Karen Paquette (left) and Everyday Hero recipient Kellie Bennett (right) hold their awards alongside assistant director of care Michelle Dawson.

Administrator Christine Schyf recalls how these qualities were shining bright the first day she met Karen

Christine Schyf recalls how she knew Garden Terrace “would be a great place to work” as soon as she met office manager Karen Paquette.

That was about 13 years ago. Christine was at the Ottawa-area long-term care home for a tour, and Karen was the first person Christine met at the door.

Today, Christine is the administrator at Garden Terrace. Christine says she was drawn back to the day she met Karen when she nominated her for this year’s Inspired Leadership Award. Karen received the award at a recent ceremony at the home.

“Today, I am confident that everyone is greeted in the same way, in a professional and friendly manner,” Christine says.

“(Karen’s) positive attitude is a breath of fresh air as she brings lots of reassurance to families when their loved ones are admitted to our home and guides visitors in becoming a home of choice for our area.”

Christine says Karen demonstrates outstanding leadership each day at Garden Terrace. Karen, she adds, is always positive and professional when working with residents, their families and other team members.

“She is an inspiration for others with her words of encouragement and her consistency to do what is right and not what is easy. She always gives the best of herself in everything she does,” Christine says.

“We know that we can count on Karen any time for her assistance. She is a caring person and always looks at bringing a suggestion in a creative way.”

OMNI Health Care’s Inspired Leadership Award is presented to staff members from each of the organization’s 18 long-term care homes. The accolade recognizes people who demonstrate OMNI’s mission, vision and values. Inspired Leaders also possess outstanding leadership skills and are committed to their work.

OMNI announced this year’s recipients of the Everyday Hero, Inspired Leadership and Elisabeth Hinton Memorial awards at the Quality Forum in Calabogie, Ont., in May.

Managers from OMNI’s long-term care homes were presented with the names of the award winners. Homes are presenting the awards during their own ceremonies.

Life enrichment aide Kellie Bennett received Garden Terrace’s Everyday Hero Award this year. The OMNIway will be featuring a story about Kellie in the coming days.

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