LEC recalls her family’s experience with palliative care at Rosebridge Manor

Kathy Barr says the care provided to her mother-in-law provided her with a unique insight

It was in the spring of 2016 when Rosebridge Manor life enrichment co-ordinator (LEC) Kathy Barr had a unique experience with the palliative care offered by her co-workers at the Jasper, Ont. long-term care home.

Kathy’s mother-in-law had been living at Rosebridge Manor for about three years when her health began to decline and she started to receive palliative care. Kathy says she saw both support and compassion given to her mother-in-law during this time.

“(What I saw was) how the staff rallied around her, supporting her with every need,” Kathy recalls.

“They were showing compassion for her when she was dying, trying to make her feel comfortable and really going above and beyond with her – their kindness, I think that’s the biggest thing that sticks out.”

During her mother-in-law’s time at Rosebridge Manor, staff members got to know her well. This was important, Kathy says, because they got to learn about all the things her mother-in-law liked and valued.

“Fortunately, they were able to get to know her before she got to the point where she couldn’t communicate anymore,” she says.

“It was the way they spoke to her, the gentleness and how they would speak to her, even if they weren’t sure she could hear them. And they tried to make sure there was music she liked and that she was warm with blankets.”

There’s no official palliative care team at Rosebridge Manor; all staff members who work with residents will provide needed supports and interventions to residents who are at the end-of-life stage.

“They may have different people every day, but at the end of life we’re all there to help support the person,” Kathy says.

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