LEC commends team members for their hard work and resident focus

Rachael King applauds Garden Terrace life enrichment team for stepping in to help others during a recent outbreak

Garden Terrace life enrichment co-ordinator (LEC) Rachael King is commending and thanking life enrichment team members for stepping up to help their colleagues in other departments when they could and ensuring that residents’ quality of life remained high during a recent outbreak at the home.

Rachael says several life enrichment team members who have their personal support worker (PSW) certification stepped in to help PSWs when they were short-staffed to provide resident care as well as to assist residents with feeding at mealtimes and other duties during the outbreak, which ended last week.

All the while, they continued to provide meaningful one-to-one time with residents to ensure received the important social and activity time they needed.

“Everyone has banded together and taken on different roles; they have worked together as a team to make it happen because at the end of the day they know that they are here for the residents,” Rachael tells The OMNIway.

“They have all been so helpful during this time.”

Rachael notes that some team members worked overtime, just to make sure residents’ and their co-workers’ needs were met.

What has been most impressive to Rachael, she notes, is how staff members keep their focus on residents and each other, no matter the obstacles they face.

“It means a lot because (of) work overload and fatigue; it’s easy to get overwhelmed, and it’s not just (the life enrichment team), it’s everyone stepping up (from other departments), it really solidifies the team mentality, not only for the staff but for the residents too because this is their home,” she says.

“Admirable” is the word Rachael uses to describe the initiative team members have shown to help each other out.

“People (were) willing to take the leap and give it their all, and that’s really what they’ve done,” she says.

“I really want to say thank you to them (because) I appreciate them, and I am appreciative of their support.”

If you have a story you would like to share with The OMNIway, please contact the newsroom at deron(at)axiomnews.com.

If you have feedback on this story, please contact the newsroom at deron(at)axiomnews.com.