Internal promotion shows OMNI’s commitment to team members: administrator

Neil MacDonald is one of four Frost Manor managers to be promoted from within the organization

Neil MacDonald says one of the great things about working for OMNI Health Care is that the organization values its employees and demonstrates commitment to staff members by promoting people from within.

This is something he’s experienced first-hand.

After spending much of his career working at OMNI homes as a dietary aide, cook and nutritional care manager, Neil became the administrator at Frost Manor in Lindsay on April 8.

Promoting employees from within the organization and investing in its people are hallmarks of the commitment OMNI has for the people working in its 18 long-term care homes, Neil says.

“I think it’s critical,” Neil says of internal promotion. “First of all, as employees of the company, it’s something that really helps provide you with a positive outlook in your career; to know that you could go from a dietary aide or a PSW (personal support worker) up to a top position within a home or within the company.”

Neil notes that several members of the Frost Manor management team have been promoted from within.

Brittney Sharpe, before becoming Frost Manor’s director of care, was a volunteer, PSW and a nurse at the home.

Sarah Wokral started at Frost Manor as a registered practical nurse and then became RAI co-ordinator.

Amy Whitehead, who started at Frost Manor as a life enrichment aide, recently became life enrichment co-ordinator.

“Four members of our management team were promotions from within, and that’s great for employees and for retention, but also for the quality of care that we can provide because we are groomed into the OMNIway and the quality of care that we strive to provide,” Neil says.

“We have that extra time spent learning (the OMNI) values and practising those values, and then being put into a position to lead people towards those values, I think is very advantageous for the care that we provide.”

– Part 3 of a three-part story

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