Hands-on care, warm atmosphere, good food are Country Terrace’s strengths: family member

Country Terrace

‘The care my mother receives is A-plus,’ says Peter Welsh

Tuesday, August 19, 2014 — Deron Hamel

When Peter and Grethe Welsh visited Country Terrace for the first time on a tour, one thing stood out for them: the warm atmosphere.

The Welshes were touring the home, where Peter’s mother would soon be living. The couple was looking for a long-term care home that would provide the best possible care for Peter’s mother. When resident services co-ordinator Heather Davidson was showing the couple around, Peter says “90 per cent of the residents were saying hi to us and smiling — this is what makes the difference to me in a (long-term care) home.”

Peter and Grethe say their first impression has remained long after Peter’s mother moved into the Komoka long-term care home. Not only does the home offer a warm, welcoming environment, the care is exceptional, they say.

“The care my mother receives is A-plus,” Peter says. “The staff there is on top of everything.”

Peter, who visits his mother regularly, adds that the home provides regular updates on how his mother is doing and to inform him of any changes in her care.

“This is the type of care we like,” he says.

Peter and Grethe note that they’re not alone in their admiration of Country Terrace. The mother of a friend of the couple’s also lives at the home. Before moving, the resident wasn’t eating well but that’s changed.

“Her mother has gained 20 pounds,” Peter says, adding the meals prepared by nutritional care manager Alex Achillini and his staff are top notch.

The home’s wide variety of resident programming is another bonus, the Welshes say, noting staff members in the life enrichment department engage Peter’s mother in activities.

“Her quality of life is much better (at Country Terrace),” Grethe says. “Her memory is declining, but the second she remembers something, those are the seconds that count for her.”

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