Country Terrace PSW Maria Medeiros is commended for her resident-centred approach with a 2019 Everyday Hero Award
Country Terrace administrator Karen Dann describes the Komoka, Ont. long-term care home’s 2019 Everyday Hero recipient Maria Medeiros as being a staff member who is a “caring and compassionate … team player.”
Karen says that Maria, who is a personal support worker (PSW) at Country Terrace, is a resident-focused team member who is always working to enhance residents’ quality of life.
“She cares about each of her residents and ensures that each day they receive the best care possible,” the administrator says.
“She takes the extra time to paint nails, do their hair, ensure they are dressed, including (wearing) jewelry, and will often be seen sitting with a resident who is upset, holding their hand and talking to them.”
Karen also says Maria comes to work every day with a positive attitude and a friendly, approachable demeanour. She is always ready to share a laugh with her co-workers and the residents, Karen adds.
“Every day is better when Maria is working.”
The Everyday Hero Award is given out annually by each of OMNI Health Care’s 18 long-term care homes to recognize staff members who demonstrate extraordinary dedication to residents and co-workers.
Country Terrace recently hosted a ceremony to present the home’s Everyday Hero and Inspired Leadership award recipients with their accolades.
Keep reading The OMNIway for further stories about this year’s Circle of Excellence award recipients.
If you have a story you would like to share with The OMNIway, please contact the newsroom at deron(at)axiomnews.com.
If you have feedback on this story, please call the newsroom at deron(at)axiomnews.com.