Administrator has ‘changed Streamway Villa around significantly’

Kylie Szczebonski receives Inspired Leader award

In the three years since Kylie Szczebonski joined the Streamway Villa team, the Cobourg long-term care home’s administrator has shown top-notch leadership qualities that have made her the ideal recipient for this year’s Inspired Leader award, says Christina Verleysen.

Verleysen, Streamway Villa’s life enrichment co-ordinator (LEC), says Szczebonski has “changed Streamway Villa around significantly” through several policies and procedures she has spearheaded or helped bring to the home.

At the top of this list is her involvement with implementing Behavioural Supports Ontario (BSO) at Streamway Villa.

BSO is a $40-million provincial initiative to help enhance quality of life for seniors affected by dementia and other conditions that cause agitation. The funding, which is provided to long-term care homes through the province’s 14 Local Health Integration Networks, is largely put towards staff education.

Since Streamway Villa began its involvement with BSO in 2012, the home has seen a significant decrease in aggressive behaviours from residents affected by cognitive impairment, Verleysen points out.

In fact, during a one-month period in 2012, the home saw a 50 per cent reduction in responsive behaviours, including aggression, wandering, physical resistance and agitation.

“BSO was a huge thing,” Verleysen tells The OMNIway. “She (Szczebonski) went to head office and she helped with implementing of BSO. Our behaviours have decreased significantly since BSO was implemented.”

In addition to the policies she’s helped implement at Streamway Villa, Szczebonski has shown strong leadership by way of example, Verleysen says.

“She always has an open-door policy and she’s a very hard worker,” the LEC says. “She’s a very strong leader in that if you are unsure of anything you can go to her and she usually has the answer.”

Szczebonski and team members from 16 other OMNI Health Care long-term care homes were presented with Inspired Leader awards May 7 during the second annual Awards and Recognition Night at Fern Resort. The presentation was part of OMNI’s annual managers’ forum.

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Fun, laughter and beautiful weather mark OMNI golf tourney

FRASERVILLE, Ont. – Participants in OMNI Health Care’s 21st annual golf tournament couldn’t have asked for better late-spring weather. The day was also full of fun, laughter and networking opportunities for everyone.

Held June 6 at Baxter Creek Golf Club in Fraserville, Ont., the nine-hole, best-ball tournament attracted OMNI team members and the organization’s corporate partners.

A post-golfing luncheon included a prize draw and a 50-50 draw to raise money for OMNI’s Hope Fund, which provides financial assistance to any OMNI team member facing a personal crisis.

This was marketing consultant Chris Brockington’s fifth time golfing in OMNI’s tournament. He says he keeps coming back to the event for the people and the fun, but also because it’s the perfect way to cap off a week.

“I like that it’s always on a Friday and it’s nine holes — it’s a fun day of golfing and you get to leave at a decent time,” he says. “It’s a phenomenal event.”

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‘Inspired Leader’ transforms residents’ breakfasts, dietary department

Burnbrae Gardens ‘proud’ to have Adam Brand on its team

ORILLIA, Ont. – From frying eggs residents rave about to motivating employees by example, Burnbrae Gardens is grateful to have Adam Brand on staff. Read more

Home’s salmon dish exemplifies LTC kitchens’ modern face

Garden Terrace culinary creation shows the high quality residents expect

Wednesday, June 4, 2014 — Deron Hamel

Garden Terrace nutritional care manager Dawn Cameron points to a salmon dish recently served to residents for dinner as an example of the fine cuisine prepared in the kitchen at the Ottawa-area long-term care home.

Cook Isioma Okolie plated the salmon with a Dijon mustard and orange glaze and an orange slice for garnish. The result was a dish that could have been served in a high-end restaurant.

Garden Terrace cook Isioma Okolie’s Dijon mustard-orange glazed salmon

Garden Terrace cook Isioma Okolie’s Dijon mustard-orange glazed salmon

“He layers all his food, so it’s not side-by-side; it’s got height,” Cameron explains, adding residents liked the presentation and enjoyed the meal. “It was really colourful.”

It’s this type of high-quality, from-scratch cooking that’s the modern face of long-term-care home cooking, she adds.

Cameron underscores the importance of food to people living in a long-term care home. For many residents, food is the one thing in their lives they have full control over — and they expect their dining experiences to be high quality.

“If the food isn’t appetizing, they’re not going to eat, which leads to other health problems,” Cameron explains. “So, it’s important to give the residents the food they want to eat while following the standards we need to follow and making the food appetizing for them.”

While long-term care chefs and cooks need to follow ministry standards when preparing meals, there are still opportunities for creativity, says Cameron, who began her career in hotel and restaurant management. She chose a career in long-term care because she enjoys working with seniors.

On a recent episode of Top Chef Canada, judges disparagingly remarked to two contestants who were being eliminated from the cooking reality show that their culinary creations resembled “nursing-home food.”

Chris Weber, OMNI Health Care’s operations manager of nutrition and food services, wants to show the world just what “nursing-home food” really is and how chefs and cooks working in the long-term care sector can produce top-quality dishes as good as anyone.

Using the hashtag #NursingHomeFood on social-media networks Twitter and Facebook, Weber and The OMNIway are collaborating in the coming weeks to showcase some of the top-notch food being prepared at OMNI’s 18 long-term care homes.

Cameron says she would like food experts to look at the kinds of foods being served outside the restaurant industry so they can see that there high standards throughout the food-service industry.

“I think they need to broaden their horizons to see what is going on in our field,” she says.

Do you have a story you would like to share with The OMNIway? If so, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

If you have any feedback on this story, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

Sylvia Sanders named Pleasant Meadow’s Inspired Leader

‘She is the glue that holds our home together,’ says colleague who nominated her

If there’s one thing Pleasant Meadow Manor office manager Sylvia Sanders does well it’s keeping everything at the Norwood long-term care home running like a proverbial well-oiled machine.

It’s for this reason that Susan Towns, Pleasant Meadow Manor’s clinical care/RAI co-ordinator, nominated Sanders for the home’s Inspired Leader award.

“She is the glue that holds our home together,” Towns says of Sanders.

In her nomination to OMNI Health Care home office, Towns cited Sanders’ key strengths. Her organizational skills, Towns says, are top-notch and, in her role as office manager, she ensures the home is staffed in all areas, and also offers “insightful discussion” in situations where different points of view are needed.

“She can handle any situation that arises, staying calm, cool and collected at all times, and I can’t imagine the home without her,” Towns says.

Another important strength Sanders brings to the table is her strong ability to communicate, Towns says.

“She’s a great communicator — she has a way of communicating with people that makes them understand things from a different point of view,” she says.

OMNI Health Care’s Inspired Leader award is presented to staff members from each of OMNI’s 18 long-term care homes. The accolade recognizes people who demonstrate outstanding leadership and dedication to their work. This year’s Inspired Leader awards were presented at OMNI’s managers’ forum at Fern Resort in Orillia in early May.

Sanders is the only office manager to receive an Inspired Leader award this year. Towns says the leadership role office managers play in a long-term care home is largely behind the scenes, so their work might sometimes go unnoticed.

Do you have a story you would like to share with The OMNIway? If so, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

If you have any feedback on this story, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

Prom season comes to Maplewood

Brooke Parker makes her grandfather’s day

It’s that time of the year when high-school students are having their proms. For East Northumberland Secondary School student Brooke Parker, it was important her grandfather, George, got to see her dressed up for her big day, so she stopped by Maplewood en route to her prom on May 23.

George is a Maplewood resident, and the Brighton long-term care home’s life enrichment co-ordinator (LEC) Rachel Corkery says Brooke showing up for a visit made her grandfather’s day. Brooke’s grandmother, Jackie, was also at the home that day.

“Brooke was so beautiful, and it meant a lot to George and Jackie,” Corkery says of Brooke’s visit.

This, Corkery adds, is an example of the great things that happen all the time at Maplewood. She adds that George and Jackie’s family, like many others at Maplewood, make sure their loved ones living at the home are included in special moments like this.

There’s a humorous postscript to this story, Corkery says. East Northumberland Secondary School’s prom parade always passes by Maplewood, so residents and staff members braved the wet, rainy day by wearing plastic garbage bags to keep dry when the students went by at 4:30 p.m.

“But this year they passed by at four o’clock,” the LEC chuckles.

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PSW ‘lives the OMNI values on a 24-7 basis’

Almonte Country Haven recognizes ‘Everyday Hero,’ ‘Inspired Leader’

ORILLIA, Ont. – From the staff member who pushes herself to grow professionally to the personal support worker (PSW) who personifies the OMNI values, Almonte Country Haven is proud to have an “Inspired Leader” and an “Everyday Hero” in house. Read more

Streamway Villa pedals for Heart and Stroke Foundation

Cobourg home raises more than $1,000 for charity

Thirteen people representing Streamway Villa took to the streets of Cobourg May 27 to raise money and bring awareness to the Heart and Stroke Foundation of Canada during the organization’s annual Big Bike event.

This is the sixth time Streamway Villa has put together a Big Bike team. As the team rode the Big Bike through Cobourg they hollered and waved at everyone they passed on the street to promote the Heart and Stroke Foundation.

The home raised more than $1,000 for the Heart and Stroke Foundation prior to the event.

Life enrichment co-ordinator Christina Verleysen says raising money and bringing awareness to heart disease and stroke is important for Streamway Villa because the home sees many people affected by these maladies.

“We have about nine residents who have suffered from stroke, so we’re really doing this for our residents,” Verleysen tells the OMNIway, adding the Heart and Stroke Foundation provides a lot of support to residents affected by heart disease and stroke.

“We’re also giving back to that community, which does so much for us,” she says.

Aside from the community aspect of the event, it was also a fun team-building exercise for the group, Verleysen says.

“Everyone gave it their all, and it was great to get every department in on it — PSWs (personal support workers), kitchen staff, housekeeping and laundry participated,” she notes.

The Heart and Stroke Foundation of Canada’s Big Bike event is held in communities across the country every spring.

Click here to learn more about the Big Bike events.

Do you have a story you would like to share with the OMNIway? If so, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

If you have feedback on this story, please call the newsroom at 800-294-0051, or e-mail deron(at)axiomnews.ca.

Inspired Leader a ‘ray of sunshine,’ says colleague

Sarah McAdams demonstrates what Supportive Measures is every day, says Susan Towns

Wednesday, May 28, 2014 — Deron Hamel

When Pleasant Meadow Manor personal support worker (PSW) Sarah McAdams walks through the door of the Norwood long-term care home at the start of her shifts, she always has a smile on her face, says her colleague Susan Towns.

This is a characteristic of McAdams’ that has always stood out for Towns, who is Pleasant Meadow Manor’s nursing administrative services manager (NASM).

“She’s a ray of sunshine every time she walks through the door,” Towns says. “Her smile lights up the home and she always has a kind word to say for everybody.”

Towns nominated McAdams for the Pleasant Meadow Manor’s Everyday Hero award because the PSW “demonstrates — and is the picture of — what Supportive Measures truly is,” the NASM says, referring to OMNI’s core program that develops individualized approaches to care.

Through her gentle, friendly approach, McAdams has gained residents’ trust and is a favourite team member among the 61 people living at Pleasant Meadow Manor, Towns says.

“She always has a positive approach and manner with them, and approach is the key to working with people when it comes to care,” Towns says. “She always has a smile on her face and that opens the door.”

Towns notes that because of McAdams’ demeanour, residents work well with her when it comes to having their care provided.

“It’s all about approach; it truly is,” the NASM says.

OMNI Health Care hosted an awards presentation at the managers’ forum at Fern Resort in Orillia in early May. Team members from 17 long-term care homes were presented with Everyday Hero and Inspired Leader awards during a special ceremony May 7.

The Everyday Hero program is running at OMNI’s long-term homes. The initiative began nine years ago to recognize employees’ hard work and dedication to residents.

Do you have a story you would like to share with The OMNIway? If so, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

If you have any feedback on this story, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

Riverview Manor team raises $5K at MS walk

Staff member living with MS commends co-workers, OMNI for support

PETERBOROUGH, Ont. – Pietra Lodewyks is commending the support she’s received from her colleagues at Riverview Manor and OMNI Health Care in raising about $5,000 for this year’s Peterborough Mandarin MS Walk.

For the second straight year, Lodewyks, who serves on the board of the MS Society of Canada’s Peterborough chapter, organized a team to represent Riverview Manor at the annual walk, which raises money for MS research and awareness of the neurological disease.

Lodewyks has a personal reason for her passion in finding a cure for multiple sclerosis — she was diagnosed with the disease in December 2009.

On the morning of May 25, Lodewyks and three of her colleagues from Riverview Manor gathered at the Trent Community Sports and Rec Centre for the walk around the facility’s outdoor track.

Since receiving her diagnosis, Lodewyks says OMNI has helped her through some challenging times. OMNI even had T-shirts made for the Riverview Manor team — and home office had them made with very short notice, Lodewyks notes.

“OMNI has been very good to me,” she says. “They have been very accommodating, and they still stick by me. I enjoy working there and OMNI has a lifetime employee in me.”

Lodewyks, a registered practical nurse at Riverview Manor, also has a lot of praise for her co-workers at the Peterborough long-term care home.

“I love them all; they’re a great bunch and I’m a very lucky girl to work with them,” she says.
 
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