Friday, August 15, 2014 — Deron Hamel
Ann Pus was always thankful for the high level of care her husband, Anton, received when he was living at Country Terrace 10 years ago.
So, when Ann, 89, decided in July 2012 that it was time for her to move into a long-term care home, she didn’t hesitate about going to Country Terrace.
“I’m here because my husband liked it here,” Ann says, adding the care staff members provide at the home has remained consistent since her husband was a resident. “They do an honest-to-goodness good job of taking care of me. . . . And I want to stay here.”
Since coming to live at Country Terrace, resident Mac Grant says he has only seen and heard good things about the home. Staff and residents, he says, treat each other with respect, and the care provided is excellent.
“Everything is fine and dandy for me here,” Grant says. “There’s good staff, and the caregivers are quite good — the people who look after the building do a very good job as well.”
Country Terrace administrator Karen Dann says a key strength found at the Komoka long-term care home is the staff. Staff members, she says, put residents’ needs first and go above and beyond to ensure their experience at Country Terrace is as enriching as possible.
“I have wonderful staff, both personal support workers (PSWs), registered and managers who truly want each and every resident to have the best possible experience at Country Terrace,” Dann says.
“I see staff sitting holding hands of distraught residents, sitting beside a resident who is dying offering comfort and companionship, laughing with residents and making every effort to meet every request that comes their way.”
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