Care aides bring emotional assistance and friendliness to Willows residents

‘Care aides have been an immense relief for primary caregivers in the home, but they’ve gone above and beyond to be also of assistance to residents directly,’ says LEA

While the ongoing COVID-19 pandemic has been challenging for everyone, resident care aides, who were hired to help the Willows Estate team in 2020, have been having a positive impact on residents and staff, says Azaria Kanda.

Azaria, a life enrichment aide (LEA) at the Aurora, Ont. long-term care home, says the care aides at the Willows have done a lot to help during a difficult time.

Care aides have been hired by many Ontario long-term care homes since the pandemic began in March to help with tasks to reduce the workload on staff members.

But they have also been a strong value-add to residents, Azaria says.

“Care aides have been an immense relief for primary caregivers in the home, but they’ve gone above and beyond to be also of assistance to residents directly,” he tells The OMNIway.

Azaria says that aside from the help they have provided team members, care aides have taken it upon themselves to engage in social activities with residents.

Care aides, he notes, have helped with garden visits, one-on-one visits, card games, music therapy and small group chats with the residents.

Most importantly, residents have provided the Willows Estate team with lots of feedback that has been “overwhelmingly positive and appreciative” about the benefits care aides have offered, Azaria says.

“The residents speak highly of the care aides to me and are very grateful to have them come in the home,” Azaria says.

“Even though this is temporary in the duration of the pandemic, their presence is welcome by all.”

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