Administrator underscores role of storytelling in strengthening health system

OMNIway stories capturing attention outside Ontario

December 13, 2013 — Deron Hamel

When a nurse in Nova Scotia was recently looking for information about the Behavioural Supports Ontario (BSO) initiative he did an Internet search and came across an OMNIway story about Streamway Villa’s success with the program that’s posted on the Central East Local Health Integration Network’s (LHIN’s) website.

Streamway Villa

Streamway Villa

From there, the nurse e-mailed Streamway Villa administrator Kylie Szczebonski to learn more about what the Cobourg long-term care home had accomplished through its involvement with BSO, a provincial initiative to help enhance quality of life for seniors affected by dementia and other conditions that cause agitation.

“And I gladly gave him everything that I had,” Szczebonski tells the OMNIway. “I sent him a lot about Central East LHIN and the whole (BSO) project, and then talked about Streamway Villa and OMNI and how OMNI is really taking off with our Supportive Measures program.”

Szczebonski says this illustrates the role OMNI Health Care and its 17 long-term care homes can play in addressing issues related to elder care in Canada.

Likewise, the administrator says the OMNIway, which is produced by Axiom News, can play a role facilitating this engagement via the success stories published on the website.

“We are in a media world. Google something you want to know and it will pop up, and that’s the way of the future,” Szczebonski says. “Because (the OMNIway) is online, the stories that are out there are going to catch on. A lot of the stories focus on our quality and that’s really what’s going to capture people’s attention — all everybody hears in health care is quality, quality, quality. That’s because quality is important.”

Szczebonski refers to the fact Canada is the only G8 nation without a national dementia strategy, an issue that’s received media attention this week due to the Dec. 11 G8 dementia conference in London. The administrator says OMNI’s homes and the OMNIway can play a part in bringing stakeholders across the country together through news stories showcasing what’s working.

Ideally, this information sharing could eventually lead to a nationwide strategy, Szczebonski says.

“We’re not copyrighting things because we want people to take what we’ve done and use it,” she says.

See the links below to read OMNI stories posted on the Central East LHIN’s website.

Documentaries deliver hope for long-term care leaders

Responsive behaviours, restraints, medication use decreasing at Streamway Villa

If you have a story you would like to share with the OMNIway, please contact newsroom at 800-294-0051, ext. 23, or e-mail deron(at)

If you have feedback on this story, please call the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)