OMNI Health Care is committed and guided by the following four (4) core principles:

1)    Dignity
2)    Independence
3)    Integration
4)    Equal Opportunity

We support the full inclusion of persons as set out in Canadian Charter of Rights and Freedoms Act, and the Accessibility for Ontarians with Disabilities Act, 2005.

OMNI Health Care has a process in place for receiving and responding to feedback and will ensure that those processes are provided in accessible formats and with communication supports upon request.

OMNI Health Care accepts feedback from the public in a variety of methods including:

  • Phone – (705) 748-6631
  • Fax – (705) 742-9197
  • In writing – OMNI Health Care Ltd., 2020 Fisher Drive, Suite 1, Peterborough, ON, K9J 6X6
  • Email (

All feedback is reviewed by home office.  Complaints are investigated and follow up is provided to the customer if requested within  10 days of receiving the complaint.


To view OMNI Health Care’s policy click here.
To view OMNI Health Care’s Accessibility Plan click here.