BSO experience has helped PSW enhance resident-centred care

Pictured from left to right, Riverview Manor BSO team lead Becky Dennie, PSW Nicole Munro and RPN Carly Kenny.
Learning about each resident’s individual history can help team members prevent agitation in residents with dementia
PETERBOROUGH, Ont. – Since joining the Behavioural Supports Ontario (BSO) team at Riverview Manor, personal support worker (PSW) Nicole Munro says the most important thing she has learned is how to better provide resident-centred care. Read more