Sandi Allison’s colleagues say she is an Everyday Hero – every day


Frost Manor’s office manager is always going above and beyond for others

Working as an office manager in a long-term care home requires a lot of multitasking and you need to be a jack of all trades. These are strengths Sandi Allison displays every day at Frost Manor, says life enrichment co-ordinator (LEC) Vi O’Leary. Read more

iPod program proving effective at calming residents with agitation at Springdale


LEC says staff support has helped make Music of Your Life successful

Springdale Country Manor’s Music of Your Life program is curbing agitation for residents affected by cognitive impairment, and all of the home’s staff members have contributed to this success, says Candice Stewart, the home’s life enrichment co-ordinator (LEC). Read more

Springdale’s quiet hero named Everyday Hero

Springdale Country Manor PSW Karin Merpaw (left) has received the home’s 2016 Everyday Hero Award. Merpaw is seen here with health-care aide Marg Gregory, who nominated her for the award after the PSW saved her from a choking incident.

Springdale Country Manor PSW Karin Merpaw (left) has received the home’s 2016 Everyday Hero Award. Merpaw is seen here with health-care aide Marg Gregory, who nominated her for the award after the PSW saved her from a choking incident in March.

Karin Merpaw nominated for award after saving colleague from choking incident

Springdale Country Manor personal support worker (PSW) Karin Merpaw has been named the Peterborough County long-term care home’s Everyday Hero. While she is honoured to receive the accolade, she insists that what got her the nomination was just human nature. Read more

Glen Boyd toasted as OMNI’s ‘go-to guy’


OMNI’s CFO retires after 20 years of service

Working as an accountant for a long-term care operator can be complicated. There is a complex administrative structure to work through when it comes to reporting to the ministry and controlling budgets, but Glen Boyd always made it look easy, say his colleagues.

Boyd recently retired as OMNI Health Care’s chief financial officer after nearly 20 years with the organization. OMNI president and CEO Patrick McCarthy worked with him in Owen Sound for another long-term care operator in the early 1990s and notes Boyd is as good as they come at his profession.

“Glen has a lot of experience in the long-term care sector. The pressure on the accounting department is often underestimated and Glen brought a lot of knowledge to that area and really helped us move ahead,” McCarthy says, adding Boyd’s strengths extended beyond working with numbers. “Glen has always demonstrated a lot of caring for both the residents and staff and has always been looking out for them.”

Pleasant Meadow Manor office manager Sylvia Sanders worked with Boyd for many years. Sanders says Boyd’s knowledge was often called upon by office managers at OMNI’s 18 long-term care homes and he was always there to help meet any challenge that arose.

“He has been one of the greatest guys to work with,” Sanders says. “Glen is always there for you if you need him, he always has an answer for you, and he always has your back. I don’t know what more I can say, except that he is going to be greatly missed. He has always been a go-to guy for us office managers.”

Boyd’s career at OMNI began in September 1996. While he looks forward to spending time with his family and travelling in his retirement, he says there are many things he will miss about his time at OMNI, particularly the people.

“There has always been a very friendly family culture here,” he says. “Accounting has been good to me and people here have always been great to work with.”

To celebrate Boyd’s career, OMNI hosted a party for him at the Peterborough Lawn Bowling Club on July 14. The event was attended by OMNI team members throughout the organization.

If you have a story you would like to share with The OMNIway, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)

If you have feedback on this story, please call the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)

The quiet strength of ‘Everyday Heroes’


OMNI Health Care staff stand out for their positive outlook, kindness and work ethic

The people who’ve been named “Everyday Heroes” by their OMNI Health Care colleagues all bring a quiet strength to their work every day. Read more

Frost Manor wins prize in OLTCA letter-writing campaign

Home collects 535 messages in support of better care

In its quest to raise awareness about the need for “Better Seniors’ Care,” Frost Manor has netted a prize for its residents’ council from the Ontario Long Term Care Association (OLTCA). Read more

Leading by example from the kitchen


Nutritional care aide Leisha Mindle always looking to improve care and challenging others to do the same

Leisha Mindle’s leadership shines through from the kitchen at West Lake Terrace long-term care home as she pays consistent attention to details and shows a steadfast dedication to the residents.

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West Lake Terrace appreciates Amber Andrus’ positive outlook


PSW’s bubbly spirit, willingness to go the extra mile makes her an ‘Everyday Hero’ to residents, staff

No matter what circumstances are unfolding, West Lake Terrace personal support worker (PSW) Amber Andrus somehow always manages to maintain a positive outlook. Read more

Village Green grateful for go-getter Mary Lee Turcotte

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‘It’s amazing all that she has learned and accomplished’

In the year and a half since she joined the Village Green team, clinical care co-ordinator (CCC) Mary Lee Turcotte’s go-getter spirit and care have inspired appreciation and respect. Read more

Cindy Davis ‘brings light and happiness to our home’


Maplewood’s Everyday Hero pays attention to details

One day as the administrator was escorting a resident to the dining room, personal support worker (PSW) Cindy Davis came running after her with a hairbrush in hand.

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