(VIDEO) An Academy Award night, team huddles and bringing residents home from hospital mark first series of quality skits

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OMNI Health Care managers created skits highlighting quality during the organization’s leadership forum May 17-19. In this video series, we see presentations from Forest Hill, Streamway Villa and Almonte Country Haven. Read more

How to keep LTC residents happy with meals? Treat them like restaurant customers

Pictured above: Two examples of meals that have been served for lunch at Frost Manor: a pulled beef sandwich topped with crispy onions and an asparagus frittata.

Pictured above: Two examples of meals that have been served for lunch at Frost Manor: a pulled beef sandwich topped with crispy onions and an asparagus frittata.

NCM explains why Frost Manor residents are so happy with food service

Giving long-term care residents the food one would expect in a high-quality restaurant. This is the secret to providing outstanding food service in long-term care homes, says Neil MacDonald. Read more

Almonte receives 95% response during resident and family satisfaction survey

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Home is implementing suggested changes

Almonte Country Haven received a whopping 95.1 per cent response from residents and families during OMNI Health Care’s recent satisfaction survey, which measured overall happiness with key quality indicators, such as home environment, life enrichment, food services and nursing. Read more

(VIDEO) Rosebridge Manor residents, families help with home’s ‘quality skit’

Rosebridge Manor received help from the Jasper, Ont. long-term care home’s residents and family members during the creative process of making a quality-focused skit for OMNI Health Care’s leadership forum. The skit was awarded first prize in a contest that was judged by managers at the forum. Read more

(VIDEO) Quality ‘is really getting embedded’ at OMNI

One of OMNI Health Care’s goals for 2016 is to embed the importance of quality in long-term care to everyone working in the organization. OMNI president and CEO Patrick McCarthy says this year’s leadership forum demonstrated that this is happening. Read more

Leadership forum brings together OMNI core values and focuses them on quality

OMNI Health Care managers are seen here at Fort Henry in Kingston, Ont. on May 18 during the organization's leadership forum. Everyone donned their favourite glitzy outfit for the evening's All That Glitters dinner.

OMNI Health Care managers are seen here at Fort Henry in Kingston, Ont. on May 18 during the organization’s leadership forum. Everyone donned their favourite glitzy outfit for the evening’s All That Glitters dinner.

Forum shows the importance of quality is ’embedded’ in team members

KINGSTON, Ont. – OMNI Health Care’s 2016 leadership forum brought together the organization’s core values of leadership, creativity, knowledge, and fun and laughter to emphasize the importance of creating high-quality experiences for the more than 1,400 residents living in OMNI’s 18 long-term care homes. Read more

Celebrating OMNI’s personal support workers

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May 19 designated Personal Support Workers Day by Ontario government

Whether it’s someone like Karin Merpaw, who helped save the life of her coworker at Springdale Country Manor, or Marlene Dunn, who lifts the spirits of Village Green residents with her musical talents, the personal support workers (PSWs) working across OMNI Health Care’s long-term care homes deserve to be celebrated. Read more

Team skits on quality enliven the OMNI Leadership Forum

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A scene from one of the skits at this year’s OMNI Leadership Forum.

Ellen DeGeneres mock-up gets room dancing

From an Ellen DeGeneres mock-up to a performance inspired by ‘Twas the Night Before Christmas, the skits presented at this year’s OMNI Leadership Forum have been both creative and energetic. Read more

Pleasant Meadow Manor donates excess wheelchair, walker

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Items that can’t be used at long-term care home are on a ship to Africa

When a family asked if Pleasant Meadow Manor could make use of their loved one’s wheelchair and walker, health-care aide Heather Sherry had a brainwave.
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Annual OMNI Leadership Forum to focus on quality

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Event to feature peer learning on quality, tour to Old Fort Henry Discovery Centre

This year’s OMNI Health Care Leadership Forum will include a strong focus on quality, beginning with a keynote presentation on cultivating a culture of quality by president and CEO Patrick McCarthy.
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