The design to Forest Hill’s refurbished tub room (pictured above) was largely based on input from resident Joan Leclaire.
‘Every resident feels their opinions and wishes are given full consideration when making important decisions affecting the home,’ says Joan Leclaire
When Joan Leclaire told Forest Hill’s management that residents’ quality of life would be enhanced if renovations were made to the aging tub room, administrator Susan Bell agreed, then included her in the refurbishment process.
Leclaire, a resident at the Kanata, Ont. long-term care home, says before renovations were recently made, the tub room’s décor was outdated. Fifteen-year-old wallpaper, an artificial tree, overhang curtains and no-longer-used equipment stored in the room were taking away the homey feeling.
Leclaire told Bell that the tub room, with its clutter and outdated furnishings, gave the home a “facility impression.” With the right renovations, she told Bell, the tub room could have a “relaxing, spa-like feel.”
Bell agreed and gave Leclaire free rein to make suggestions about the design process.
The resident chose paint colours. She suggested new photographs for the tub room’s walls. The sink and cabinets were changed. A new clock was brought in. Three silver plant pots were placed on the window sill with succulent plants and cacti added. A wicker blind hung from a black iron curtain rod and white sheer linen curtains flanking the window were the final touch.
Forest Hill’s tub room now looks and feels completely different, Leclaire says.
“The impact of the updated changes made to the tub room is very significant, I feel,” Leclaire says. “Residents (now) have a calming, relaxing, spa-like experience while enjoying their bath and the amenities offered in this room.”
Leclaire also credits Forest Hill management and staff for listening to the suggestions residents make and acting on those recommendations.
“Every resident feels their opinions and wishes are given full consideration when making important decisions affecting the home,” she says. “It is indeed a home where everyone feels proud to say, ‘I live at Forest Hill.’”
She also has kind words for the home’s administrator.
“Forest Hill is indeed very fortunate to have Susan Bell as our administrator,” Leclaire says. “Susan is very resident-focused and she places the resident first.”
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