System provides easy access to training tools
OMNI Health Care is introducing an online learning management system to track and record all training programs undertaken by staff members at its 18 long-term care homes in an effort to provide enhanced educational compliance and transparency throughout the organization.
In addition to these benefits, the system, which was developed by Surge Learning Inc., will provide a one-stop shop for family educational tools, information about educational events and even company surveys.
OMNI selected Surge Learning after examining several systems in a process that was started at OMNI a few months ago and implementation of this system was started in June and will carry on through the summer.
The system provides easy-to-access educational tools for staff members to continuously upgrade their skills and knowledge. The education offered includes courses mandated by the Ministry of Health and Long-Term Care as well as those provided by OMNI and Surge Learning.
A major goal of implementing the system is to standardize education across the homes and work towards achieving 100 per cent staff education compliance.
As an accountability measure, the system records every training program completed and worked on by staff members. This is an important function, given increased scrutiny homes face from the Ministry of Health and Long-Term Care, says Shawn Hoyland, Surge Learning’s director of sales and marketing.
All of OMNI’s policies and procedures will also be made available through the new system, eliminating the need to flip through cumbersome binders and file folders.
“The ministry can come in to a home and want to see how many staff members have completed resident abuse education, as an example, and the home can quickly pull a report and hopefully show that they have 100 per cent compliance,” Hoyland says.
In addition to current staff members, the system will contain information on past staff members who have completed training programs.
“(This program) makes training much more accessible to staff members, rather than having to bring everybody in at different times, which is also expensive,” Hoyland explains. “The goal is to track all of the education in one place to make it as simple as possible to get that overview of where (the organization) is at.”
Surge Learning has worked with other long-term care providers to implement the system, and Hoyland says he has seen some favourable results.
“(Providers) with more than 1,000 employees have had 100 per cent compliance with their educational programs — that’s pretty hard to do without a system like ours,” he says.