PSW says the job is in his blood

Marcello Victoriano reflects on career at Willows Estate

March 9, 2010 -- Deron Hamel

For Marcello Victoriano, making a career change from working in the life insurance and finance sectors to becoming a personal support worker (PSW) was a move that he has found rewarding.

Victoriano, a native of the Philippines, says his career change was a big one, but notes it's one he's glad he made.

After moving to Canada, Victoriano, who has worked at Willows Estate for five years, was introduced to a PSW course through a family member.

Upon completing his coursework, he took a position with York Central Hospital, where he developed his skills working with patients who had myriad of needs.

This paved the way for a career in long-term care.

"When I was taking the course, I had this feeling that I was going to do this job," he says. "You need to have dedication and you need to have commitment to do this job, and I believe that I possess those things, that's why I enjoy my job."

Asked what strengths he possesses that help him do such a good job, Victoriano says it comes down to one word — compassion.

"I'm a compassionate person, so it runs in my blood," Victoriano tells the OMNIway. "It comes out naturally. Whatever I do with the residents it comes out naturally."

And working as a PSW at Willows Estate is something he does well 3 in fact, he does it so well he received an Everyday Hero award last year for his hard work and dedication to residents at the Aurora long-term care home.

Everyday Hero awards are given to front-line staff members who show exceptional ability and dedication to their work. To earn an Everyday Hero you must be nominated by your peers.

And what does Victoriano say is the most rewarding aspect of his job?

"It's after your shift ends (and you see the difference you make), that's the fulfillment," he says. "It makes me happy that I was able to share whatever I have."

If you have a story you would like to share with the OMNIway about an exceptional staff member, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

If you have feedback on this story, please call the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

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