Chuck Armstrong applauds the home’s team members for their dedication to residents
Moving his wife of 57 years into a long-term care home was a difficult decision for Chuck Armstrong, who says he felt guilt and anxiety about the situation. Eight months after Chuck’s wife moved into Wildwood Care Centre, however, Chuck says the home’s staff members and management have put his concerns to rest.
Chuck’s positive experience with Wildwood Care Centre inspired him to write an e-mail to The OMNIway to share how the team at the St. Marys, Ont., long-term care home has helped his wife and provided him with support as the couple adjusts to this change.
When Chuck’s wife first moved into Wildwood Care Centre, Chuck says it was stressful to go into an environment he was unfamiliar with for visits. But he says he quickly saw the “empathy and compassion” staff members have for residents.
Bringing dinner to share with his wife nearly every night, Chuck has spent a lot of time at Wildwood Care Centre.
“I had many hours to make friendships with many residents and staff alike,” Chuck says. “I can’t say enough about the great staff at Wildwood; it has been my privilege to experience and observe what a great team effort (has come) from everyone.”
Chuck says any issues or questions he has had have been “handled with professionalism in an expedited manner.” Chuck is also tipping his hat to administrator Scott Walsh for the support he has received during the past eight months, adding Scott and the rest of the Wildwood Care Centre team have erased the concerns and misconceptions he had about long-term care.
“They have dispelled all my previous apprehensions that I held worrying about my wife,” he says.
“This is not a pleasant situation for any of us to be facing in our senior years, (but) the staff at Wildwood has made this transition to have my wife in a long-term care home … convince me she has the best care possible.”
Chuck says the work the home’s staff members do is demanding, both physically and emotionally. But through Scott’s leadership and the dedication of all team members, Wildwood Care Centre has created a “warm and friendly” atmosphere, Chuck says.
“I just can’t say enough good things about Wildwood care staff for all the love and care they give to residents,” he says. “They make the warmth and personality of the home.”
If you have a story you would like to share with The OMNIway, please contact the newsroom at e-mail deron(at)axiomnews.com.
If you have feedback on this story, please call the newsroom at e-mail deron(at)axiomnews.com.