Santa visits West Lake Terrace — twice

Volunteer Larry Tilander and resident Joyce Cowley spend time together at West Lake Terrace on Christmas Day.

Volunteer Larry Tilander and resident Joyce Cowley spend time together at West Lake Terrace on Christmas Day.

Volunteers make a difference to residents on Christmas Day

Two volunteers who donned Santa Claus costumes Christmas Day and stopped by West Lake Terrace to visit residents are being thanked for their generosity during the holiday season. Read more

Diabetes program, capital redevelopment, strategic plan among OMNI’s 2015 highlights

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These components will help enhance quality

PETERBOROUGH, Ont. – The comprehensive diabetes program, corporate strategic plan renewal and capital redevelopment are among the important highlights at OMNI Health Care for 2015.

Enhancing the resident experience will continue to be the top priority for 2015, and these components will help drive quality forward, OMNI president and CEO Patrick McCarthy tells The OMNIway in a recent interview.

Diabetes program

In 2014, OMNI launched its comprehensive diabetes program. At the centre of the program is a group of evidence-based order sets addressing several aspects of diabetes care, including nursing assessment, dietary and foot care, and sick-day management. The assessments can be used when residents enter long-term care homes as part of the admissions process.

OMNI was awarded the Innovation of the Year award for the program during the Ontario Long Term Care Association’s June 5 Quality Innovation Forum in Toronto.

“We are really looking at introducing (the program) into our homes and making sure that the protocols that were developed are firmly entrenched in our homes so that it can make a difference in the treatment of our residents who have diabetes … to make for a better quality of life,” McCarthy says.

Capital redevelopment

In 2007, the Ministry of Health and Long-Term Care announced a plan to increase access to quality long-term care beds in Ontario. As part of the plan, approximately 35,000 Class B, C, and D homes will be required to upgrade over the next 10 years.

“We’re deeply immersed in looking at the program to see what the impact will be,” McCarthy says. “In 2015, there will be surveys taken to determine where we stand. I think there will be more knowledge developed in terms of what the goals of government and the ministry are in terms of the capacity that they require in the various LHINs in which we work and the communities in which we serve.”

He adds: “We will have more knowledge at that point in terms of what the go-forward is for capital redevelopment. I think there are a number of issues that need to be resolved around it to make it a successful project, but that certainly is something that’s developing now and will certainly come into play in 2015.”

Strategic plan renewal

OMNI will also renew its strategic plan in 2015. A major part of this process will be gathering input from staff members, residents and their families to develop a plan that enhances quality and the resident experience at OMNI’s 18 long-term care homes.

Engagement will be key to the plan’s success, McCarthy says.

“Some of the things we want … are better survey mechanisms to ask our residents and families about resident experience, and using benchmarking so that we have a better way of looking after (resident) experience and looking at issues that we could deal with in a better way and developing staff surveys as well,” he says.

“It’s pretty important to listen and give a tool for listening as well.”

If you have a story you would like to share with The OMNIway, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.com.

If you have feedback on this story, please call the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.com.

Riverview Manor Movember fundraiser surpasses goal

Riverview Manor PSW Nick Mcllwain (left) and life enrichment aide Adam Wicklum show off the moustaches they grew in support of the Movember fundraiser.

Riverview Manor PSW Nick Mcllwain (left) and life enrichment aide Adam Wicklum show off the moustaches they grew in support of the Movember fundraiser.

Home raises $1,600 for prostate cancer research, doubling last year’s total

Riverview Manor’s third Movember fundraiser for prostate cancer research brought in nearly twice the donations of last year. Movember team captain Adam Wicklum says he had a personal reason for ensuring this year’s fundraiser was such a success. Read more

(VIDEO) Increasing resident, family engagement an important goal for 2015

Increasing resident and family engagement will be a major goal for OMNI Health Care in 2015, says Patrick McCarthy. Read more

2015 will be a chance for OMNI to showcase its quality focus

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Mandatory public reporting will increase transparency

PETERBOROUGH, Ont. – Enhancing quality will continue to be top priority as OMNI Health Care moves ahead in 2015, and the mandatory public reporting being introduced by the Ministry of Health and Long-Term Care in April will help the organization showcase its positive results, says Patrick McCarthy.

McCarthy, OMNI’s president and CEO, says when public reporting becomes mandatory April 1, it will also increase transparency because anyone will be able to see care statistics and quality improvements plans online.

OMNI and its 18 long-term care home, he adds, are ready for the change.

“We realized several years ago when we were building a quality program, that you build a solid foundation first. We have been building a solid foundation and we are really at a good place in terms of moving forward with quality,” McCarthy says.

“We have really strong metrics that we can compare, so we’re really excited about the quality programs. In April 2015, we get an opportunity to start posting our quality improvement plans. It now allows us to tell the story of what we’re doing, whereas before there were just statistics.”

Quality, McCarthy says, refers to the experience residents have living in OMNI’s homes. An example of a quality measure is restraint reduction. Restraints can be physical, such as wheelchair lap belts, or chemical, such as antipsychotic medication.

OMNI homes are trying to eliminate both as part of the organization’s overall quality plan.

Wheelchair lap belts are most often used at a resident’s family’s insistence. Their fear is that without the restraint, their loved one will be at greater risk of suffering a fall.

However, statistics indicate that such restraints do not reduce falling risk, and the ministry’s new reporting will be a forum where long-term care homes can provide proof of this.

“Now we have more statistics that show … how (restraints and falling risk) interconnects and it doesn’t necessarily mean that we will have more falls because we have other measures that we can use as we reduce our restraints and, at the same time, we are still providing a comfortable, safe environment,” McCarthy says.

If you have a story you would like to share with The OMNIway, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.com.

If you have feedback on this story, please call the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.com.

Happy holidays!

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The OMNIway would like to wish all of our readers a happy and healthy holiday season. We will resume publishing on Monday, Jan. 5

OMNI CEO sends video Christmas message

OMNI Health Care president and CEO Patrick McCarthy says the organization’s 18 long-term care homes provide the ideal environment for a happy holiday season.

In a video statement, he notes that every Christmas there are moments that bring to life the warmth and friendships found throughout the organization.

“There are those moments that I hope are captured and remembered during Christmas,” he says.

“There are people who don’t have large families and yet there are still moments of connection and friendship and camaraderie around the Christmas dinner table.

“We do celebrate Christmas and remember Christmases past, and I hope that those moments are memorable and make a difference … this Christmas.”

Click here to watch the video.

If you have feedback on this story, please call the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.com.

Christmas Elves bring holiday cheer to Willows Estate

A member of the Christmas Elves stands next to the gifts the community group brought to Willows Estate last week. The group has bought about 180 presents for long-term care home residents without families this holiday season.

A member of the Christmas Elves stands next to the gifts the community group brought to Willows Estate last week. The group has bought about 180 presents for long-term care home residents without families this holiday season.

Community group brings 20 gifts for residents without friends or family

A local community group called the Christmas Elves stopped by Willows Estate last week to drop off 20 gifts for residents without friends or family to spend the holiday season with. Read more

Country Terrace wows residents in 2014 with a host of creative programming

Country Terrace

The Winter Olympics, a cultural luncheon and a baking program highlight the year

The life enrichment department at Country Terrace certainly shone bright in 2014 with a variety of unique programming ideas that engaged residents. Read more

True spirit of Christmas comes to Burnbrae Gardens

Halley Marsh (centre, white T-shirt) holds a thank-you card presented by Burnbrae Gardens residents' council president Frank Trombley on behalf of the home's 43 residents. Halley is making sure all residents at the Campbellford home get a present to open Christmas Day.

Halley Marsh (centre, white T-shirt) holds a thank-you card presented by Burnbrae Gardens residents’ council president Frank Trombley (far right) on behalf of the home’s 43 residents. Halley is making sure all residents at the Campbellford home get a present to open Christmas Day.

11-year-old Halley Marsh makes up gift bags for each resident

Every holiday season we hear remarkable stories of people doing nice things for others. One of those extraordinary stories has touched Burnbrae Gardens. Read more