Check out this unique version of roast chicken

Best Dressed Winner

Meal earns cook Kathy Pratt ‘best dressed plate’ at Frost Manor

Thursday, July 10, 2014 — Deron Hamel

When it comes to serving meals for long-term care home residents, presentation is almost as important as taste, so kitchen staff must pay keen attention to culinary preparations to ensure meals are appetizing to both the palate and the eye.

Frost Manor cook Kathy Pratt has these areas covered in a dish she created that won top honours for a “best dressed plate” contest at the Lindsay long-term care home. Frost Manor hosted the contest as part of OMNI Health Care’s ongoing Quality Matters initiative.

Pratt’s creation consists of roasted chicken slices lightly covered with a honey-garlic sauce accompanied by roasted potatoes and Brussels sprouts.

Neil MacDonald, Frost Manor’s nutritional care manager, is applauding the ingenuity that Pratt put into her roast chicken.

“There’s great creativity with Kathy’s dish,” he says. “She really took a nice approach to the plate, with the protein (the chicken) fanned out in the middle with the potatoes and the vegetables staggered around the dish, which really emphasized the balance of the plate with a nice focal point of the chicken in the middle with the sauce. There was some nice colour balance.”

MacDonald says Pratt’s chicken dish is indicative of the new wave of food served today in long-term care homes. While kitchen staff must follow the Ministry of Health and Long-Term Care’s nutritional guidelines, OMNI encourages creative, from-scratch cooking in its 18 homes.

“Lately, the focus has been on plating and garnishing, and making the food more presentable,” he says.

On a recent episode of Top Chef Canada, a judge disparagingly remarked that two contestants from the cooking reality show had created dishes that resembled “nursing-home food.”

In response, Chris Weber, OMNI’s operations manager of nutrition and food services, wants to show the world just what “nursing-home food” really is and how chefs and cooks working in the long-term care sector can produce top-quality dishes as good as anyone.

Using the hashtag #NursingHomeFood on social-media networks Twitter and Facebook, Weber and The OMNIway are collaborating in the coming weeks to showcase some of the top-notch food being prepared at OMNI’s 18 long-term care homes.

If you have a story you would like to share with the OMNIway, please contact newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.
 
If you have feedback on this story, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

Frost Manor the recipient of a random act of kindness

Volunteer group stops by home to spruce up garden area

The area surrounding Frost Manor’s garden is looking better than ever, thanks to a local volunteer group’s hard work on June 7.

LOL: Love on Lindsay is a community beautification initiative in Lindsay that involves volunteers taking time to perform painting, gardening and landscaping chores around town. Read more

Frost Manor’s new aquarium seeing ‘highly positive responses’

Family member donates fish tank to home

When the daughter of a Frost Manor resident saw colourful fish swimming in an aquarium at Victoria Manor, another Lindsay long-term care home, she was inspired.

At the time, Michele Bouchier was looking for a home for her mother, Marilyn. After Marilyn moved into Frost Manor last September, Bouchier became active in the home’s family council. It was at a family council meeting attended by two representatives from Victoria Manor’s council who attested to residents’ “highly positive responses” to the fish tank at that home, that she was convinced Frost Manor should get an aquarium.

So Bouchier put the idea into action and donated a fish tank to the home recently. She is even paying the monthly fee for Kawartha Aquariums in Peterborough to visit the home to maintain the tank.

Life enrichment co-ordinator Vi O’Leary says residents are already enjoying looking at the five baby cichlids in the tank and there are more to come.

“The response from residents is very noticeable already; people who normally don’t participate in activities are sitting there looking at the tank,” she says. “This is a big bonus for us, all the way around.”

Bouchier says this is the response she saw from Victoria Manor residents. She also learned that Frost Manor had contemplated getting an aquarium in the past, but was never able to because of the cost associated with buying and maintaining a fish tank. Bouchier didn’t want to see cost become an issue, so she offered to buy and donate the aquarium.

In fact, Bouchier is so convinced of the recreational value of the 74-gallon tank she’s even setting up her will so there will always be money sent to the home to maintain it.

“(Frost Manor) was worried it would be too much money, but I (wanted to) because it would be something that everyone at the home could use,” Bouchier says.

If you have a story you would like to share with the OMNIway, please contact newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

If you have feedback on this story, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

Interim manager nourished by long-term care experience

Leading Frost Manor’s strong dietary care team is ‘awesome,’ Neil MacDonald says

Frost Manor’s interim nutritional care manager says he might very well consider staying on permanently in long-term care because he’s enjoying the experience so much.

“I really enjoy people and I really enjoy being able to do something and immediately see the results, the positive effect. And that comes through with the residents,” says Neil MacDonald, who joined the Lindsay long-term care home in mid-February.

Residents are the best diners, he says. “Every service the dining room is full, they’re always going to be there, and they like to give you feedback. And I want to know if they didn’t like something so I can do it better the next time. It’s a really nice thing to be able to do the small things and impact someone’s life in a positive way.

“That’s something I’ve really learned from this long-term care experience,” MacDonald says.

He brings to Frost Manor past cooking experience at Peterborough’s Riverview Manor, another OMNI Health Care home, and in restaurants. He remembers working in a restaurant kitchen many years ago with two OMNI managers, including nutrition and food services operation manager Chris Weber, and marvels at how they’re all with the same organization again.

“When this opportunity came up, I was very excited,” MacDonald says, adding it’s “awesome” to be leading the team in Frost Manor’s kitchen.

“It’s a great experience, with great learning as far as a career is concerned, and it’s wonderful being able to impact people’s lives by making small adjustments.”

As a Type I diabetic, MacDonald understands the important link between nutrition and health. In long-term care, many dietary requirements have to be met to maintain residents’ health.

“I feel so many issues, especially being in this role in a long-term care home, can be solved through proper nutrition and good food. And residents, as I’ve seen, like their food more when it’s enjoyable, which is very important,” MacDonald says.

He appreciates the opportunity to cook, and to cook from scratch, which he was surprised to learn happens more than one might think. “OMNI is going in a positive direction in the food and nutrition sectors, just by cooking from scratch and getting back to the basics,” MacDonald says.

He is also grateful for the support of his team, whom he says demonstrates strong camaraderie and a willingness to try new things. For instance, they tried one of MacDonald’s dessert recipes for last month’s volunteer appreciation

“What was cool about that was, they did it and it was restaurant quality,” he says, adding it was a memorable team-building and learning experience.

“They’ve been very accepting of me and my style and everything. It’s cool for both of us.”

If you have a story to share or feedback on this article, please contact the newsroom at 800-294-0051, ext. 25, or e-mail lisa(at)axiomnews.ca.

Frost Manor expresses gratitude to volunteers with food

Volunteers enjoy a special luncheon at Frost Manor held in their honour.

Volunteers enjoy a special luncheon at Frost Manor held in their honour.

Luncheon is ‘excellent display of teamwork,’ interim manager says

Tuesday, April 29, 2014 — Lisa Bailey

Neil MacDonald counts the recent volunteer luncheon as one of the highlights so far of his time as Frost Manor’s interim nutritional care manager.

“It is quite a special event as it is our chance to thank these wonderful people for all that they do for our home and residents,” says MacDonald, who just joined the Lindsay long-term care home in February.

“Volunteers are such an important part of our team here at Frost Manor, and it is difficult to express the amount of appreciation we have for them and the care and support they provide to our residents,” he says.

It was exhilarating to be able to express gratitude through food while showcasing his team’s skills, MacDonald says. They prepared a gourmet meal from scratch that included a dessert made from a recipe MacDonald brought from his restaurant background. The result was restaurant quality, he says, and part of what made the whole experience unique and memorable.

“Every day there’s always a highlight (working with the dietary staff) but this was a really cool event for us to showcase our skill and what we can do in the kitchen, and to give back to the volunteers because they’re such an awesome part of the team,” MacDonald says.

Approximately 40 volunteers attended the April 10 luncheon, which Frost Manor holds once a year in their honour.

MacDonald, who has also worked at another OMNI long-term care home, has seen the difference that volunteers make in residents’ lives and for staff members. They’re a great help, for example, at special dining events such as luncheons and teas, and the connections they make with residents yield social, emotional and other benefits.

“It’s incredible, because I notice when I go and talk with a resident even for just five minutes in a day, how important it is to the resident and how much it makes them happy,” MacDonald says. “So when a volunteer comes in and spends, say, an hour a week, that impacts a number of residents so much . . . And (volunteers) do such a variety of things like arts and crafts or just sitting and reading with them or singing songs . . . and it really has a positive impact because residents have that interaction, which is very needed.”

MacDonald volunteered at a summer basketball camp while in high school and found it to be a worthwhile learning experience while sharing his love of the sport. “How nice it is to pass a little bit of passion on to someone, and the same thing is shown here and the residents really appreciate the volunteers.”

In addition to a heart-felt expression of appreciation, Frost Manor’s volunteer luncheon was “an excellent display of teamwork,” MacDonald says, noting organizational, communication and other skills were vital to planning and executing the celebration.

The luncheon had the full support of the management team, who also acted as servers. MacDonald also cites life enrichment co-ordinator Vi O’Leary for bringing the whole event together and her and her team’s efforts in organizing the dining room.

The dietary team played a pivotal role in the luncheon’s success, says MacDonald, who appreciates all the support they’ve given him in the short time he’s been interim manager.

“Special thanks to my dietary department staff for helping me to prepare and present this gourmet meal and have a great time while doing it,” MacDonald says. “I could not have done it without them.”

If you have a story to share or feedback on this article please contact the newsroom at 800-294-0051, ext. 25, or e-mail lisa(at)axiomnews.ca.

LEC excited about former co-op student’s return

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Vi O’Leary touched by Kathleen Furlani’s letter to Frost Manor

Monday, April 7, 2014 — Deron Hamel

When the Frost Manor team received a letter recently from former co-op placement student Kathleen Furlani, announcing her return to the Lindsay long-term care home, life enrichment co-ordinator (LEC) Vi O’Leary was over the moon.

In fact, O’Leary was so happy to hear the news she called the OMNIway to let us know Furlani, who she says was an outstanding co-op student, is planning to return to the home to volunteer for a couple of hours on Thursdays and every other Wednesday.

In fact, Furlani writes that Frost Manor has made an impact on her long-term career plans.

“Frost Manor has really given me a sense of my future goals in my life,” she writes in her letter to the home. “I would like to continue my journey of learning and growth throughout this volunteering experience. Every staff member was very helpful and inviting, which convinced me this is where I should stay to discover and develop more.”

Of note, Furlani says the volunteering duties she’s most excited about are accompanying residents on outings and participating in arts and crafts programs with residents and other volunteers.

O’Leary says she’s looking forward to Furlani’s return to Frost Manor, adding when Furlani was a student she took her placement very seriously and was well liked by residents and staff members.

“She was here because she wanted to be here and she was right into the job right from the get-go,” the LEC says.

If you have a story you would like to share with the OMNIway, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

If you have feedback on this story, please call the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

NP announcement ‘exciting,’ says Frost Manor nurse

FrostManor

Nancy Lafete commends province for funding 75 in-house NPs over three years

March 12, 2014 — Deron Hamel

When long-term care residents need medical attention that cannot be provided by in-house nursing staff, they often need to be transferred to hospital. But when homes have access to a nurse practitioner (NP) this transfer is usually avoided — and the more transfers can be avoided the better, says Nancy Lafete.

Lafete, a charge nurse at Frost Manor, says the province’s March 3 announcement that 75 in-house NPs will be funded over the next three years is “exciting” news for Ontario long-term care homes. More NPs, she says, will help enhance quality of life for residents.

She has seen the strong value NPs bring to residents through Frost Manor’s involvement with the Central East Local Health Integration Network’s (LHIN’s) Nurse Practitioners Supporting Teams Averting Transfers (NPSTAT) program.

For about four years, the Lindsay long-term care home’s residents requiring medical treatment normally provided in hospital have had access to NP Sarah Reynolds through the initiative.

The result, says Lafete, has been that residents get to remain in their home for treatment.

“It’s really nice to have that support,” Lafete says. “The residents . . . stay comfortable here in their own surroundings; (the program) is working very well.”

NPs visit long-term care homes to provide on-site care for medical issues that front-line staff members are unable to treat. Some of their work includes writing prescriptions for antibiotics, administering IV therapies, doing post-fall assessments and performing G-tube reinsertions.

Michelle Acorn, the NP lead at Lakeridge Health in Oshawa, says the province’s announcement is good news for long-term care homes across Ontario.

She adds that NPs are a good fit for the long-term care sector.

“They know how to look after all ages and stages of health; they know how to look after seniors as well,” she says.

NPs are also focused on preventative care. When residents experience urinary tract infections, falls or wounds, NP’s will examine the causes and suggest measures that can be taken to prevent future occurrences, Acorn notes.

As part of the funding, long-term care homes that successfully apply but are unable to recruit an NP will be able to access the province’s new Grow Your Own Nurse Practitioner in Long-Term Care program.

Once launched in 2015-16, this initiative will support homes in providing registered nurses with the education and training to become NPs.

If you have a story you would like to share with the OMNIway, please contact newsroom at 800-294-0051800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

If you have feedback on this story, please contact the newsroom at 800-294-0051800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

Frost Manor Valentine’s luncheon a hallmark of home’s culture

Residents and their spouses are seen here enjoying a Valentine's Day lunch at Frost Manor.

Residents and their spouses are seen here enjoying a Valentine’s Day lunch at Frost Manor.

‘Knowing how much the residents enjoy the luncheon makes it all worthwhile’

Wednesday, February 19, 2014 — Deron Hamel

The Frost Manor team once again gave a 100 per cent effort into making this year’s annual Valentine’s Day luncheon a success, and this was evident by the smiles on the faces of six happy couples who attended the event, says life enrichment co-ordinator Vi O’Leary.

As with past years, the Feb. 14 event saw dietary staff members create a special luncheon of lasagna, caesar salad and non-alcoholic wine, while life enrichment staff pitched in decorating the Lindsay long-term care home in red to mark the spirit of the occasion. Each of the six ladies received a red rose, courtesy of the home.

The Frost Manor team always goes the extra mile for resident couples on Valentine’s Day because it’s an occasion that means a lot to the men and women, O’Leary says. One of the couples attending this year’s luncheon lives at the home, while the other five couples have one spouse each living at Frost Manor and the other living at home.

What makes Valentine’s Day so special at Frost Manor is the fact that some of the couples don’t get a chance to spend much time together, says O’Leary. By hosting the event, staff members are promoting quality of life for residents and their spouses, she says.

“The next day I was talking to one of the residents, and she thanked us for having the luncheon and she thanked us for giving each of the ladies a rose,” O’Leary says, adding the spouses living outside the home also comment on how the luncheon is important to them.

“Knowing how much the residents enjoy the luncheon makes it all worthwhile.”

On Feb. 13, Frost Manor hosted a Valentine’s party, to make sure all residents were included in festivities that go along with the occasion.

If you have a story you would like to share with the OMNIway, please contact the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

If you have feedback on this story, please call the newsroom at 800-294-0051, ext. 23, or e-mail deron(at)axiomnews.ca.

Frost Manor shows OMNI pride during local parade

Participation in event draws attention from community

November 22, 2013 — Deron Hamel 

Once again, Frost Manor participated in the annual Lindsay & District Chamber of Commerce Santa Claus Parade, which served as an opportunity to bring the home to the forefront in the Lindsay community, while offering a good time for some residents and staff members.

The Frost Manor team poses in front of the OMNI van during the Lindsay & District Chamber of Commerce Santa Claus Parade.

The Frost Manor team poses in front of the OMNI van during the Lindsay & District Chamber of Commerce Santa Claus Parade.

Decked out in costumes, the management team from the Lindsay long-term care home marched in front of the OMNI van, carrying a banner reading, “Frost Manor, Long-Term Care, Our Passion is People.” Other staff members and residents rode in the van during the Nov. 17 event.

Initially, the home planned to build a float, as it did last year, but because inclement weather was forecasted, the group decided to march in front of the van instead, notes life enrichment co-ordinator Vi O’Leary.

The home entered a float in last year’s parade, which was the first time Frost Manor had participated in the event in 20 years.

It’s an event O’Leary says she wants to see the home continue participating in because it brings positive exposure from the community.

“And it’s a lot of fun,” she adds, noting the three residents who joined staff members also had a fun day.

If you have a story you would like to share with the OMNIway, please contact newsroom at 800-294-0051, ext. 23, or email deron(at)axiomnews.ca.